Internet Shopping, an Assessment of Impacts on Mobility
Jan Francke, Kennisinstituut Voor Mobiliteitsbeleid (KiM), Johan Visser,
In this paper we discuss the facts on internet shopping (B2C) and the impacts on both passenger and freight mobility, related to shopping behaviour and home delivery.
Internet shopping, or better home delivery, is one of the trends that have an impact on both passenger and freight traffic in urban areas. The market share of internet shopping grows and substitutes traditional shopping. This is more current by the fact that by 2020 one third of the total shops at shopping centres in countries like the Netherlands will be closed down due to the economic crisis and internet shopping. Internet shopping is intertwined with express delivery at home and therefore has an impact on urban freight transport: more at homes, less at shops. Travelling to shop will be substituted by home delivery
In this paper we discuss the facts on internet shopping (B2C) and the impacts on both passenger and freight mobility, related to shopping behaviour and home delivery. We describe how the logistics and the impacts on the demand for transport related to home delivery is changing. We focus on the following aspects: Implementation of ICT technology improves the delivery service, improves the cost efficiency of the delivery but also leads to more environmental friendly delivery, in particular in combination with innovative vehicle technology.
The paper is based on a literature review and data analysis.
Association for European Transport