Towards Systematic Design of Urban Bus Stations, Reinforcing a Weak Link in a Public Transport Chain

Towards Systematic Design of Urban Bus Stations, Reinforcing a Weak Link in a Public Transport Chain


E de Boer, J van Rossum, TU Delft, NL


There is virtually no literature on a systematic design and evalaution of urban bus stations. Principles of design, different concepts and the assessment of these are presented.


There is an almost complete lack of systematic design of bus stations, which is demonstrated both by the poor literature on the subject and by the poor quality of bus stations from a user perspective.
The few sources known to contain general information (Dutch and German of origin) are presenting basic models and evaluation criteria at most.
The design practice seems to be guided partly by convention and partly by the desire to create landmarks of modernity, both in architectural design and in the display of dynamic platform assignment and dynamic travel information. Too often this is malfunctioning, being display only. Dissatisfaction of both passengers and drivers is likely to be the result.
A systematic design process should include an assessment of passenger and bus demand, the search for an optimal location and the consideration of different design principles. Essential is the development of a layout aiming at:
- reducing the surface required
- minimising conflicts between and within passenger flows and bus flows.
- minimising walking distances
- improving accessibility for different categories of the disabled
- creating transparency
The paper will present the outline of such a process, based on assessments of numerous bus stations and proposals for a Dutch design manual to be published on 2009.
Discussed are
- basic concepts for bus stations: road side, island or fishbone
- strategies for minimizing conflicts: physical separation, temporal separation, speed reduction
- strategies for reducing walking distances, compressing different types of bus stations.
- strategies for improving accessibility for physically and sensory disabled persons..
- strategies for providing information on bus departures.


Association for European Transport