Measuring and Ranking of the Contributing Factors to Acceptability of Road User Charging - a Three Country Survey

Measuring and Ranking of the Contributing Factors to Acceptability of Road User Charging - a Three Country Survey


J Eliasson, K Freij, C Hamilton, Centre for Transport Studies, SE; S Souche, C Raux, University of Lyon, FR


Factors influencing public attitude to congestion charging have been measured and ranked in importance in a survey conducted in three cities, where congestion charging is in place, being planned and is not on the agenda respectively.


Several previous studies have shown factors to be influencing people's attitudes to congestion charging. In this survey, we replicate the measuring of the most well established such factors, and some of the more ambiguous, in order to rank their relative importance. The factors surveyed include car availability, value of time, personal benefit of scheme, belief about effects, cognitive dissonance, green self image, attitudes to fairness, equality, autonomy, urbanism and many more.

In addition to replicating existing measurements in a comparative fashion, the survey also includes parts not previously tested on large samples. In particular, we want to understand the reasons behind the unusually strong negative feeling often associated with congestion charging among the public. In order to pry out the various reasons people may have for disproving congestion charging, respondents are asked to rate the acceptability of a host of other pricing schemes, similar to congestion charging in some but not all aspects. By combining responses to these statements, we are able to identify by implication what specific aspects of congestion charging that provokes the strongest negative sentiments.

By conducting the survey in three cities - one with a CC scheme in place (Stockholm), one with a scheme planned and debated (Helsinki), and one without any serious plans on its introduction (Lyon) - we are able to assess how general our conclusions are across various congestion charging maturity levels and across different cultures.

The results will provide concrete policy advice as well as a deepened theoretical understanding of the motives and causality of influence.

This project is part of a the SURPRICE group of projects, financed through ERA NET Transport.


Association for European Transport