Belgian Railway Domestic Passenger Services Study of the Impacts of Services and Pricing Policies



Belgian Railway Domestic Passenger Services Study of the Impacts of Services and Pricing Policies

Authors

DUCHATEAU H and LOBE P, STRATEC sa, Belgium

Description

Belgian Railway Company (SNCB) provides domestic passenger services between 550 stations in Belgium, over distances from 1 to 300 kilometres. It operates a network of 2400 kilometres and carries 150 million passengers per year. SNCB production amounts to

Abstract

Belgian Railway Company (SNCB) provides domestic passenger services between 550 stations in Belgium, over distances from 1 to 300 kilometres. It operates a network of 2400 kilometres and carries 150 million passengers per year. SNCB production amounts to 6,700 millions passenger-kilometres per year and yields an annual revenue of BEF 10 billions.

SNCB offers a wide range of fare options. These options target specific journey purposes and user groups, e.g. multiple trips cards (or 'train cards') for home-work and home school journeys made by commuters, Go Pass and similar schemes for other types of journeys etc, not to mention the old 'ordinary' tickets for occasional journeys. On the one hand, one-way and return tickets fare depends on the trip distance, and train card fares are based on both the trip distance and subscription period. On the other hand, commercial formula like tourism or cultural passes are sold at fiat fares. Most ticket types are available for two comfort levels, first class and second class.

In January 1996, STRATEC has been commissioned by SNCB to realise a study concerning the customers' sensitivity to its domestic services and fares. The study approach was designed in order to develop and provide an easy to use software that would enable SNCB to assess policies aimed at increasing domestic services patronage and/or fare collection revenue.

Publisher

Association for European Transport